Please read carefully the information below
SAMPLES SHIPPING INSTRUCTIONS
(please read carefully)
- 100 samples or more of the same type are needed to let us trial in production-like conditions.
- Do you have different product types to trial? Please select the ones that are representative of each family: our concern for trials is to get products
ranging significantly in size, weight, geometry, and superficial characteristics (sticky, oily, dirty..). - The received material will be stored for 1 year from the acknowledgment moment and then will be recycled.
- Shipping address:
ARS Srl
Via G. Vico, 7
Arezzo - 52100 Italy
to the attention of (specify your contact’s name)
- Results will be delivered within 2 weeks from the material and complete information acknowledgment.
COSTS
(please read carefully)
- If you are based outside of the EU, please ship free samples with your courier with Incoterms DDP (Delivery Duty Paid).
- Enclose a proforma invoice with an accurate goods description (the caption “free samples” alone does not suffice) and a low unit value that is around your production costs for the items.
IMPORTANT: Before proceeding with the actual shipment, please kindly share a copy of said invoice with our team for pre-acceptance and confirmation. - Whether products are not marked as free samples or any cost occurs for ARS to get them cleared at customs, the parcel will be rejected!
- Whenever several components are shipped, or long and very thorough studies are requested, ARS reserves the right to make a proper quotation and invoice the viability test.
- If recycling costs occur, ARS reserves the right to send testing material back to the customer at the customer’s expense.
- The customer can request the testing material to be returned at its own expense.
- Unless otherwise stated, ARS reserves the right to keep testing material for its records and possible training purpose.
Thank you for your cooperation.
Ars Automation Sales Team